• Shipping Locations:
    • We offer domestic shipping within Afghanistan and international shipping to various countries, including the U.S.
  • Delivery Timeline:
    • Estimated delivery times will be provided at the time of order confirmation. Delays may occur due to unforeseen circumstances.
  • Responsibility:
    • The company is not responsible for delays caused by customs, weather conditions, or third-party courier services.

Refund Process

  • Step 1: Submit a Request
    • Send an email to wholesale@kblcommerce.com with the following details:
      • Order number
      • Reason for the refund
      • Supporting documents (e.g., photos, receipts, proof of damage).
  • Step 2: Review Process
    • Our team will review your request within 5 business days.
    • Additional information may be requested if needed.
  • Step 3: Approval and Processing
    • Approved refunds will be processed within 7–10 business days.
    • Refunds will be credited back to the original payment method.